Care Teams
UI | UX
A Telus Health product, one of the main features on this application is Care Teams, a space to
make groups dedicated to helping your mental and physical health.
For this project, I collaborated with the Telus product manager to
meticulously oversee the end-to-end design process of this product.
As a result, I designed a new product where patients can connect remotely
DESIGN PROCESS
Identify the problem
Clients needs
Understand user & user needs
Design solution
THE PROBLEM
A patients journey is time consuming and stressful
THE CURRENT EXPERIENCE WITHOUT THX-i
THE GOAL
Reduce the strain on the healthcare system by making healthcare more accessible
Simplify the patient journey, save time at clinics, and reduce no-show rates
Provide patients with the medical and emotional support they need to effectively manage their illness
CARE TEAM USER FLOW
Create Care Team Flow
- Cards for each care team
- Able to choose personal or professional care team
- User enters general information
- Able to add contacts (ex. doctors, family, friends)
- Custom add contacts
- Sort view by activity, schedule and calendar
- Post updates or messages
- View care team members
- Edit the page
- Edit general information
- Custom add member(currently not a THX-i user)
- Edit care team members
- New group added onto my care teams
Care teams helps tackle the current issues in health care by giving a safe space to patients so that they can easily connect with providers for updates and support in a remote setting
DESIGN PRINCIPLES